Resume

Here’s an overview of my professional journey, skills, and certifications. Download the full resume for more details.

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Professional Experience

System Administrator

Allied Solutions | March 2024 - Present

  • Manage on-premise and cloud infrastructure, including AWS EC2 instances, to support enterprise-level systems.
  • Develop and deploy automation solutions using PowerShell and Octopus Deploy, reducing manual tasks and improving efficiency.
  • Analyze logs and troubleshoot system and database issues to ensure operational continuity.
  • Utilize tools like Datadog and SolarWinds for monitoring, setting up alerts, and enhancing system visibility to resolve issues proactively.
  • Collaborate across teams to optimize internal processes, create documentation, and implement scalable IT solutions.

Technical Support Engineer Tier II

Tek Experts | December 2022 - February 2024

  • Provided advanced technical support for Microsoft Dynamics 365, resolving complex server and application issues.
  • Diagnosed and addressed problems using tools like Kusto queries and telemetry analysis.
  • Created detailed documentation and user guides for troubleshooting processes and system configurations.
  • Ensured compliance with CJIS standards while managing deployments and mitigating security risks.

Senior IT Service Instructor

The Heritage Group | September 2022 – December 2022

  • Conducted workshops to educate seniors on technology basics and information security practices.
  • Created engaging presentations tailored to participants’ needs, fostering digital literacy and confidence.
  • Assisted attendees with troubleshooting, demonstrating patience and clear communication.

Education

Bachelor of Science in Computer and Information Technology

Purdue School of Engineering and Technology | Expected December 2024

  • Concentration in Cybersecurity with coursework in applied secure protocols, IT risk assessments, and system management.
  • Participated in hands-on projects focused on automation, system administration, and network security.

Certifications

  • Google Cybersecurity Certificate
  • AWS Certified SysOps Administrator – Associate (Pursuing)
  • CompTIA Linux+ (Pursuing)

Skills

  • System Administration: Experienced in managing Windows and Linux environments, automating tasks with PowerShell, and optimizing server performance. Skilled in tools like Server Manager, IIS, and Octopus Deploy for streamlined IT operations.
  • Automation & Monitoring: Proficient in creating automated workflows and alerts using PowerShell, Terraform, Datadog, and SolarWinds. Skilled in analyzing system logs and telemetry data to identify and resolve issues.
  • Cloud Computing: Experienced in managing cloud infrastructure with AWS, including EC2 instances and scalable deployments.
  • Cybersecurity: Knowledgeable in securing systems through risk assessments, compliance adherence, and implementing robust security protocols.

Need a Reliable IT Professional?

Looking for an IT professional with hands-on experience in system administration, automation, and cloud computing? Let’s connect and collaborate on your next project.

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